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Contact PrimeHat
Address: House 15, Lake Drive Road, Sector 7, Uttara, Dhaka, 1230, Bangladesh.
Order problems: send the order number and, for returns, two photos.
Send us a message
We answer every message by email. Writing about an order? Sign in first and choose it - then we can answer at once.
Quick answers
- Track your order - where it is and when it arrives
- Returns and refunds - how they work and how long they take
- Frequently asked questions - delivery, payment and more
Who we are
Botpata Limited, trading as PrimeHat
House 15, Lake Drive Road, Sector 7, Uttara, Dhaka, 1230, Bangladesh
This is our registered office. Please don't send returns here - write to us first and we'll give you the right return address.