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PrimeCommerce

One stock. Every channel. Built for cash on delivery.

PrimeCommerce runs the back office of a Bangladeshi online shop, from your first Facebook page to your fifth warehouse. Free to start.

It is the panel every PrimeHat seller gets: orders, stock, couriers, cash on delivery, returns and reports in one place, in Bangla and English.

  • In Bangla and English
  • Your courier accounts or ours
  • Built for cash on delivery
The order desk in PrimeCommerce: each order, its state and its courier

Works with

  • Steadfast
  • Pathao
  • RedX
  • bKash
  • Nagad
  • Cash on delivery

At a glance

  • 64districts the couriers reach
  • 3couriers: Steadfast, Pathao, RedX
  • 2languages: Bangla and English
  • ৳0to start

Where shops lose money

Stock that's wrong. The sheet says one thing, the shelf another; an order comes in for something you no longer have, and you call the buyer to cancel. How stock stays right
Parcels that come back. A returned parcel still costs the outward delivery, the packing and the days it was off sale. Handling returns
Courier cash that doesn't match. The courier's payment arrives, but you can't tell which parcels it covers and which it doesn't. Couriers and COD

What you get today

  • One stock, everywhere

    Every change is recorded, and a checkout holds the units, so the same one isn't sold twice.

  • Built for cash on delivery

    Hold, confirm and dispatch COD orders, then match the courier's statement parcel by parcel.

  • Dispatch from the order

    The parcel is booked with the courier, the label prints, and the live status follows.

  • Returns kept apart

    RTO and buyers' returns go to quarantine, then back on sale or written off.

  • Check before you ship

    If you set the rule, no COD order goes out until it's confirmed.

  • Bangla and English

    The seller panel works in Bangla and English.

One stock, everywhere

  • Every change to stock is a movement: who, what, why, when, and what was left. Movements can't be edited or deleted; a mistake is put right with an opposite movement.
  • When a buyer checks out, the units are held; if they don't pay, the hold lets go by itself. So the same unit isn't sold twice.
  • Stock by size and location: the shop, the godown, and a quarantine location for returns. Count stock with the shop still open.
  • Orders from PrimeHat buyers land in the same order desk and come off the same stock.
  • From Grow: transfers between locations, barcode labels and scanning with your phone's camera, the reorder list.
  • On Pro: stock kept apart per channel; Meta ads tied to a product pause when it runs out and run again when it's back.

Inventory

The inventory dashboard in PrimeCommerce

Built for cash on delivery

  • Cash on delivery is offered at checkout inside Bangladesh when every seller in the basket accepts it. Whether you accept COD is your switch.
  • A COD order's units are held while you confirm it by reply, call or code. If the hold runs out, the order is cancelled and the buyer is told.
  • Dispatch from the order, one or many at once: the parcel is booked with the courier, the consignment and tracking numbers are kept, the stock leaves the shelf in the same step, and you can print the label.
  • The courier's updates show on the order and on the buyer's Track Order page. A failed delivery can be tried again or brought back; a partial delivery is handled too.
  • Import your courier's statement (CSV) and see which parcels match, which don't and which amounts differ, before you apply it. The Earnings page shows each courier's balance.
  • Parcels the courier brings back (RTO) are kept apart from buyers' returns. Returned goods go to quarantine, then back on sale, written off, or kept for repair.

Couriers · Returns

Check before you ship

  • If you want, set a rule: no COD order is dispatched until it's confirmed.
  • Ask an advance on bigger orders. The buyer sends it by bKash or Nagad, and you record it on the order with its transaction id.
A cash-on-delivery order in PrimeCommerce, with its COD strip

Your shop page on PrimeHat

Your own page on PrimeHat, with your tabs, sections and collections, your followers, and an about in Bangla.

Grows with you

Free → Grow → Pro → Enterprise One panel and the same data all the way; a bigger plan opens more tools.

  • Facebook or Instagram seller, small team: start on Free, with your stock, your couriers and PrimeHat's buyers in one place. Move to Grow when your products or your staff grow.
  • Growing brand with staff and a godown: Grow or Pro, for more locations, transfers, staff roles and reports on what each product earns.
  • Importer, distributor or wholesaler: Pro or Enterprise, for landed cost in foreign currency, FIFO, serial numbers and IMEI, lots and expiry, consignment, purchase orders, the API and webhooks.

Compare the plans

The PrimeCommerce plan table

Couriers: your accounts or ours

  • Your own courier account. Paste its API keys in Settings → Couriers. Your rates; the cash the courier collects goes from the courier to you; the claims are yours. Keys are stored encrypted and never shown back.
  • Ship with PrimeHat. No courier account? Send on PrimeHat's. Once our team has verified your pickup address, the courier opens a pickup store for you, and the parcel carries your shop's name.

The two ways side by side

Courier settings in PrimeCommerce

Pricing

Free

৳0

For a shop getting started

  • Products: 50
  • Locations: 2
  • Movement history: 30 days
  • Channels of each kind: 2
  • Support seats: 1
Start free

Pro

৳5,999 a month

For importers, distributors and multi-brand retailers

  • Products: Unlimited
  • Locations: 50
  • Movement history: All of it
  • Channels of each kind: 7
  • Support seats: 10
Talk to us

Enterprise

from ৳20,000 a month

For large operations that need onboarding and custom work

  • Locations: Unlimited
  • Channels of each kind: Unlimited
  • Support seats: Unlimited
  • AI assistant drafts a month: Unlimited
  • AI Automations: Unlimited
Talk to us

From ৳0. On orders PrimeHat brings you, there is a very small commission on a delivered sale. All plans and prices

Bring your products

Bring your products from Daraz, Shopify, WooCommerce or a spreadsheet.

Free: products, sizes and opening stock from a CSV or Excel file.
From Grow: the product export you download from Daraz, Shopify or WooCommerce, read directly.
Before anything is saved, a dry run lists every row with an error.

Coming next

Your own domain and more: see what's new and what's next.

Frequently asked questions

Yes, it is free to start. Once you are approved as a PrimeHat seller, the Free plan is yours, at ৳0. On orders PrimeHat brings you, there is a very small commission on a delivered sale. For more tools, see plans and pricing.

Free to start

Once you are approved as a PrimeHat seller, the Free plan is yours.