Delivery charges and times
The delivery charge for your area is shown on the product page and at checkout, before you confirm.
| Inside Dhaka city | Outside Dhaka | |
|---|---|---|
| Time after dispatch | 1–3 days | 2–5 days (remote upazilas up to 7) |
Each seller's items are one parcel with its own charge. Sellers choose the courier — Steadfast, Pathao or RedX — and you get the tracking number by SMS when the parcel is handed over.
Where we deliver
All 64 districts. Some hill tracts, chars and island unions take longer and the courier may call to arrange a pickup point.
If the rider can't reach you
The courier tries again the next day; keep your phone on. After two failed attempts the parcel returns to the seller and the order is cancelled; a prepaid amount is refunded.
See also: How to order · Returns and refunds
Frequently asked questions
Can I choose the courier?
The seller chooses the courier for their parcel.
Can I pick up the parcel myself?
Not yet.
Why is my delivery charge different from my friend's?
The charge depends on the seller, your area and the parcel's weight.
Last updated: