How to sell online from outside Dhaka to all 64 districts

Check your courier's return charge before you set your prices; couriers set it differently. Steadfast's terms, for example, say it does not charge for return parcels (Steadfast's terms, checked 22 October 2026).

Even with no return charge, a returned parcel still costs the outward delivery, the packaging and the days the item is off sale. Steadfast's same terms say the delivery charge is paid for every parcel handed over, delivered or cancelled.

A refused parcel goes back to where it was picked up. Stock sent from home to a Dhaka buyer who refuses it spends days on the road both ways before you can sell it again.

Most of your stock stays at home, where you buy it and already have space. Send a carton of the two or three products Dhaka buyers order most to a place in Dhaka:

• a room or shop of your own;
• a relative's or friend's shop;
• a partner shop that packs for you;
• a 3PL, a warehouse that stores and packs for a fee.

Dhaka orders then leave from Dhaka, and orders for the rest of the country leave from home. Weigh what the Dhaka place costs you (rent, a partner's share, a 3PL's fees) against what you save on each Dhaka order.

Run it as a second location in PrimeCommerce

In PrimeCommerce your home godown and your Dhaka place are two stock locations, with stock per size at each. The Free plan includes 2 stock locations. Moving stock between locations with a transfer (send, then receive, with any short arrival recorded) is part of Grow and up. On Grow and up, whoever keeps your Dhaka stock can have a packer login: they receive, count, handle returns and dispatch, and never see your costs.

1. Pick three to five products

Choose products where your district has a real cost or quality advantage. Fifty generic gadgets that every Dhaka shop already sells won't set you apart.

2. Apply to sell on PrimeHat

Apply with your National ID (NID); a trade licence is optional at the start. Once approved, orders from PrimeHat buyers land in your PrimeCommerce order desk.

3. Choose how you ship

• Your own courier account: paste its API keys in Settings → Couriers. The courier's rates are yours, and the cash it collects goes from the courier to you.
• No courier account: ship with PrimeHat. Parcels go out on PrimeHat's courier accounts, from a pickup store the courier sets up for you once PrimeHat's team has verified your pickup address. The parcel names your shop. See Shipping.

From the order you book the parcel, print its label and follow its status. The buyer sees the status on Track Order.

4. Set up your Dhaka location

Pick the place, agree how the person there hears about each Dhaka order and how you settle up with them, and send the first carton. See "Keep a Dhaka location" above.

5. Confirm before you ship

Confirm each cash-on-delivery order by reply, call or code before it leaves; in PrimeCommerce you can require confirmation before any order is dispatched. On bigger orders, ask for an advance by bKash or Nagad and record it on the order with its transaction id.

If your courier's merchant panel or your own records show a phone number's parcels delivered less than about 70 % of the time, call before you ship or ask for an advance. More on this in How to reduce returns.

Ask for the district, thana, area, a landmark and a second phone number, so the rider finds the buyer without a second trip.

6. Get paid

With your own courier account, the courier pays you the cash it collects. Import its statement in PrimeCommerce: each parcel shows as delivered, collected and settled, and the Earnings page shows what each courier still owes you. PrimeHat's payouts are made twice a week. See Payouts.